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If you are unhappy with your purchase, then please contact us by email at [email protected]. You have 2 options to return your product, our 30-day free returns policy or cancellation under your consumer rights. We’d recommend using our 30-day retu
Yes, we offer refunds within 28 days of purchase. To be eligible for a refund, items must be returned in their original condition, with all tags and packaging intact. Please note that open Slendertone Gel Pads are not eligible for a refund. For retu
We will process your order immediately, we may not be able to cancel your order as it might already be in processing or shipment. If you have already received an order confirmation email, it will be impossible to cancel your order. However, you can a
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow up to 7 business days for the refund to reflect in your account.