Slendertone UK

Find answers to FAQs, troubleshoot common issues, access product guides, and contact our customer support team for assistance with your Slendertone abs belt.

Slendertone UK Help & Support | FAQs, Troubleshooting & Customer Service

What payment methods do you accept?

Can I pay with Klarna?

Do you offer free shipping?

Can I edit or add anything to my order?

How do I apply discount codes?

Can I buy Gel Pads for Bottom and Arm Toners

Ordering and Payment

What is your shipping policy?

How much does shipping cost?

How do I track my order?

How long does delivery take?

My delivery is taking too long

My order was marked delivered but it’s not here.

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

Delivery Information

What is your return policy?

Do you offer refunds or exchanges?

What is your cancellation policy?

When will I get my refund?

Returns Information

Delivery and Returns

How do I assemble Evolve Abs correctly?

How does the controller work?

How long does Evolve Abs battery take to charge?

Just received Evolve Abs but it's not powering on?

How many sessions will Evolve Abs battery last for?

Slendertone Evolve Abs Belt Size

Evolve Abs Toning Belt Material - what is the belt made from?

My Evolve Abs controller keeps beeping

How do I progress onto the next week of the Progressive Toning Plan?

Is the Evolve Abs toning belt more powerful than the Abs8 toning belt?

Will a 45-minute Abs Power Plus toning session deliver better results than a 30-minute toning session?

Will a 15-minute Abs Blitz toning session deliver the same benefits of a 30-minute toning session?

How does Programme 9, the Oblique Abs Blitz work?

How does the Plank Partner Toning Programme work?

What is the difference between program 10- Power Up Your Plank and 12- Plank Partner?

USB Power Adaptor / Charger / Plug

Evolve Abs

How do I assemble my belt?

Why does my controller keep beeping?

The pads are not sticking to the belt

I can feel the contraction on one side but not the other

My Abs Belt is not working

My Abs Belt is not powering on

My Abs Belt is no longer charging

What is error code E002?

Connect APP Sync

Firmware / Software updates

Troubleshooting

Will the product cause muscle soreness?

Can I use Slendertone for post natal exercise?

Can I use Slendertone with a Piercing and Navel (Belly Button) bar?

Can Pacemaker users use Slendertone?

Can I use Slendertone if I am pregnant?

Can I wear a Sports Watch (FitBit, Garmin, Apple Watch) whilst wearing a Slendertone Abs belt?

Safety

What is the product warranty?

Warranty Information

How do I know when to replace the gel pads?

Slendertone Gel Pads

Is the Evolve Abs or Connect Abs toning belt more powerful?

App for Connect Abs

Connect Abs

How do I cancel my subscription?

How do I skip a subscription shipment?

Subscriptions

System Bundle Compatibility

Buy Controllers

ABS TONING BELT EXTENSION

USB Cable  - Charging plug

Charging plug ( Abs7, Bottom Toner and Arm Toners)

Belt Issues

Can I buy just the belt fabric without the controller?

Connect belt availability

Charger - Controller for sale

Belts & APP

Slendertone Face

Abs8 Programmes

Does my belt/bottom toner/arm toner order come with gel pads?

Abs8 Availability

Products

Health Issues & Concerns

Can I use the belt after an injection in my abdominal area?

Diastasis Recti

How long after postpartum can I use the belt?

How long after caesarean can I use the belt?

Can I use the belt with an Hernia?

Can I use the belt with heart Issues?

Medical

How should I dispose of the belt?

Gel pads expiry date

What is the difference between Abs8 vs. Evolve Abs?

Repair Service

Device Placement

Belt Usage Time

Do I need to remove the gel pads after use?

Do you have a device that doesn't require gel pads?

Can I use the belt with Tattoos?

Can I use the Slendertone devices while cycling/biking/driving?

Can I use Slendertone while Sleeping?

Does Slendertone burn Calories?

How many calories do I burn while using a Slendertone device?

Product Usage

Can Slendertone Products help me lose weight?

Belt Size

Slendertone Availability

FedEx & Royal Mail Customs Charges

Slendertone won’t help you lose weight or reduce body fat as it uses EMS technology to tone and strengthen the targeted muscles. You may need to lose body fat to see just how Slendertone tightens your abs and helps you achieve that hard-to-get core d

Slendertone won&#x2019;t help you lose weight or reduce body fat as it uses EMS technology to tone and strengthen the targeted muscles.You may need to lose body fat to see just how Slendertone tightens your abs and helps you achieve that hard-to-get core definition.That&#x2019;s why we always recommend using your Slendertone to complement a healthy and active lifestyle.

The size of our belts is 24-42 inches (61-107cm). Please note that our belt extension can extend it by 7-9 inches (17-22cm)

The size of our belts is 24-42 inches (61-107cm)&#xA0;Please note that our belt extension can extend it by 7-9 inches (17-22cm)

Currently, Slendertone is only available in the UK, some areas of Europe, the US, Canada and Japan. We are planning to open more locations in the upcoming months.

Currently, Slendertone is only available in the UK, some areas of Europe, the US, Canada and Japan. We are planning to open more locations in the upcoming months.

We are sorry about the customs charges. It is not standard for our orders to incur these fees, but on rare occasions this may happen. We kindly ask you to please pay the charges directly on the Fedex or Royal Mail website and send us the proof of pay

We are sorry about the customs charges. It is not standard for our orders to incur these fees, but on rare occasions this may happen. We kindly ask you to please pay the charges directly on the Fedex or Royal Mail website and send us the proof of payment. Once received, we will process a full refund of these charges for you.

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Categories

Ordering and Payment

Delivery and Returns

Evolve Abs

Troubleshooting

Safety

Warranty Information

Slendertone Gel Pads

Connect Abs

Subscriptions

Products

Medical

Product Usage

Articles

Can Slendertone Products help me lose weight?

Belt Size

Slendertone Availability

FedEx & Royal Mail Customs Charges