What is error code E002?Updated a month ago

If your controller displays Error Code E002, this indicates a hardware malfunction.

Turning your controller off and on should rectify the problem. 

If this error persists, please reach out to us at [email protected] or use the webchat.

Please explain the issue you are experiencing.

We also ask you to share the following:

* Serial code photo (photo on the back of the controller with the serial number clearly displayed)

* proof of purchase (this can be the receipt or the transaction on PayPal/bank)

* Country