Connect APP SyncUpdated a month ago
Please reach out to us at [email protected] and answer the following questions:
- Is Bluetooth connected?
- Is the phone connected to the internet?
- Can you log in to your account?
- What is your phone model
- What version of Android or iOS are you using? Did you check for phone software updates for the newest version?
- Can you uninstall and reinstall the APP?
- Can you try to connect to the APP while the controller is outside of the belt?
Please also attach a screenshot of the errors for our reference.